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We all spend entirely too much time on social media. We see everything our friends like, share, and comment on. Are you able to keep up with everything your audience is saying about you though? It can be just as overwhelming, especially when you are busy doing what you do to build your organization. Let us take that off your plate with our full suite of Social Media Management solutions.
When was the last time you went out to eat at a new restaurant or bought a new T.V. without checking out the reviews online? Everyone does it now without even thinking. That’s why reviews, ratings, and comments should be handled even more carefully. Online reputation management is something we take very seriously as a service for our clients and is included as part of our Social Media Management.
Social Media Management FAQ's
We monitor reviews and ratings on Facebook, Google, Yelp, HomeAdvisor, Angie’s List, and more. Staying up-to-date on what your customers are saying about you online is even more important than the money you are spending to acquire them. Bad ratings will just create an uphill battle.
There are a couple of ways that we can fulfill this service for you. If provided with a set of common responses, we can help respond very quickly to customer concerns.
Alternatively, we can create alerts and channels to make sure you are seeing customer reviews and responding to them yourself in a timely manner.
We would love to! Most businesses don’t realize the opportunities available by just having a well reviewed and rated business on social media. We can setup everything to drive your adoring fans to rave about you online. Every organization should make this a top priority.
No, no, and well, no. We consider it extremely unethical, if not illegal, to leave ratings and reviews for products and services from fake people, or from people that haven’t actually interacted with your organization. Some companies will use friends or fake accounts to create fake ratings and reviews, and that’s just not something we will ever do for any reason.
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Kevin at Douglas Media Group helped me wiz my way around when staring up my blog. He is very efficient and amazing at what he does. I highly recommend him for all future projects!
Our company has been working with Kevin for just over 2 months now. We originally had him migrate our ecommerce site from an ecommerce platform (3dcart) to WordPress. Because our site was so large, we ran into a few hiccups along the way. But, not once did Kevin give up, say something couldn’t be done or lose his patience. He took the lead and researched numerous plugins, all the while working with their developers to get them to do what we needed done. Nothing seems to stand in his way of getting to the final destination. And, all the while he maintains a relaxed and cheerful demeanor. Thanks, Kevin for what you have done for us! Oh, and now we’re having him do the same for one of our other ecommerce sites.
Kevin built four of our company websites with precision and efficient service. A reliable tech developer and consultant, Kevin knows the ins-and-outs of creating a strong online presence for your business. He is always attentive to our concerns and questions. An excellent guy with even better capabilities. I highly suggest using Douglas Media Group for affordable and classy web development. A website is something you need a professional to handle, and Kevin is the perfect guy. He was very patient with us and even taught us a few things along the way.
Kevin does an outstanding job turning rough ideas into customized, user-friendly websites. In addition, he was always readily available to answer the simplest questions and give advice. Efficient, effective, honest, dedicated, reliable, and skilled. He’s a standup guy who truly knows his stuff.
Kevin has done all of my graphic design and website work since 2012. Extremely reliable and delivers top-notch work every time.